Privacy policy

DECO Group (Decorum Trade Ltd) is committed to protecting your privacy. We only use your information lawfully and in accordance with the Data Protection Act 2018 and UK GDPR.

We collect information to process your order and to provide you with the best possible service. You will always have the chance to opt out of marketing communications. The types of information we collect may include your name, address, phone number, and email address. We never collect sensitive information without your explicit consent.

The information we hold will be accurate and kept up to date. You can request details of any information we hold about you by emailing us. If you find any inaccuracies, we will promptly correct or delete them. All personal data is held securely in accordance with our internal security policy and the law.

If we ever need to transfer your data outside the UK or EEA, we will always obtain your consent first. If you have any questions about privacy, please contact us.

Policy Scope

This policy applies to users of this website and to data collected by DECO Group via this website (www.decogroup.co.uk). It does not extend to external sites accessed via links from our website.

What We Collect

We may collect your name, contact information (email, telephone), demographic details (postcode, preferences), IP address, browser details, and operating system, as well as any information you submit through forms or interactions with the site.

How We Use Your Data

Your data is used to fulfil orders, improve our products and services, maintain internal records, and—if you consent—for marketing or market research purposes. Data will not be disclosed to third parties unless required by law or necessary for our business operations, such as payment processing, delivery, or analytics. Third-party providers are only given the information needed to perform their function and must comply with data protection laws.

YouTube API, Google API, and Microsoft Clarity or Advertising tools may be used to enhance functionality or improve our site. Please refer to Google and Microsoft privacy policies for more information.

Your Rights

You may request a copy of your personal data (fee may apply, up to £10), ask for corrections, or restrict certain uses of your data at any time. Some features of the website may require you to submit personal data; however, you may browse most of the site without providing details.

Cookies

Our website uses cookies to enhance your experience. Essential cookies are required for site functionality (such as your shopping basket). You may disable cookies in your browser settings, though some features may not work as intended. Analytics and advertising cookies (Google, Microsoft) help us understand usage and improve our services.

Cookie Name	Purpose	Strictly Necessary
sessionPublic	Retains your shopping basket as you browse.	Yes
recentProducts	Stores recently viewed products for convenience.	No
remember	Keeps you signed in when using this feature.	No

Third Party Links

Our site may contain links to other websites. DECO Group is not responsible for the content or privacy practices of external sites. Please review their privacy policies before providing any personal data.

Business Transfers

In the event of a business sale or transfer, relevant data may be transferred to the new owner, who will be bound by this privacy policy. You will be notified if your data is affected and given options regarding your information.

Security

We have appropriate physical, electronic, and managerial procedures in place to protect your data and ensure it is handled securely.

Policy Changes

DECO Group reserves the right to update this policy as required by law or business changes. Any changes will be posted on this page, and your continued use of the website indicates your acceptance of those changes.